Studios is a Mom-and-Pop's business staffed only by Mom and Pop
(Linda, who's a full-time artist, and Lou). Nevertheless,
do our very best to ship your order within 48 hours of receiving it,
although sometimes it may take a little longer depending on whether or
not we have the item in stock or are away from the studio
show. We will notify you if this is the
you need to receive your order "yesterday", please contact Linda to
make arrangements. Because Hatteras Island is about 30 miles
to sea and, therefore, not near a major shipping hub, "next day"
shipping services are not actually "next day". Priority
Mail and Express Mail services are
available for an additional charge in order to expedite the delivery of
Certificates, the perfect gift solution for the hard-to-buy-for, can be
purchased for merchandise or art lessons and are available for any
amount. These are also the perfect gift solution if you need
a gift right away because they can be emailed to the
recipient, usually the same day they're ordered! "Paper" gift
certificates are mailed via USPS First Class. Please contact
Linda to purchase.
ship via USPS Insured. If you need your purchase fast, you
can upgrade to Priority Mail or Express Mail.
Please contact Linda either
by email or phone to find out what
the additional charge will be. She'll need your zip
code to calculate this.
for any reason you are not completely satisfied with your purchase, you
may return it within 15 days of receipt for an exchange or a full
refund for the price of the item. Shipping
charges will not be refunded. Exchanges
will be charged shipping. Please
contact Linda either by email or phone
to let her know if you want an exchange or a
Lou takes all possible precautions to get
your order to you in good condition. If
your order sustains
damage in transit, please save the
damaged item, carton, and all
packing materials and contact Linda
immediately for instructions.
making a return, please pack the item carefully and insure it
the full purchase price for loss or damage. If your return
lost or damaged on its way back to us, we cannot issue a
"Damage" is considered anything that results in the item being
unsellable and includes bent corners on mats and bent mats.
We strongly recommend that you use a
method of shipping.